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Multi-Lingual Domain Registration

Pre-Registration

Can I register .edu, .gov or country codes with GKG?

At present, GKG only supports the following TLD's: .com, .net, .org, .info, .name, .biz, .cc, .tv. and .us. More TLD's may be coming in the future.

Back to top How much is a domain?

GKG is committed to register several top-level domain names at one of the lowest prices for a domain name available on the web. In addition, GKG offers bulk pricing and reseller programs that can drop our prices to rock bottom levels. Please see our pricing page for current pricing details.

Back to topHow do I pick a domain?

The easiest name for your customers to remember is your business name. The next best thing is a catchy phrase, noun or adjective to describe your business. If you are not able to find a domain name that fits your image, call GKG and ask one of our friendly customer service members to assist you.

Back to top How long does it take to register a domain name?

Our user friendly online registration process takes only a few minutes to complete. Due to the update schedule of the registry and the root servers, it may take up to 48 hours for your domain to be listed in the DNS tables.

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What is a domain name?

A domain name is also called the URL or web site address. This is the unique name that your customers will type into a browser to access your web site information. No other person or company will have the same address as you.

URL is an acronym that stands for Uniform Resource Locator. Technically, a URL is an addressing construct used for identifying and locating computers on the Internet. While computers use Internet Protocol (IP) numbers to locate each other on the Internet, people find them hard to remember. Therefore, Web Addresses were developed to permit the use of easily remembered words and phrases to identify Internet addresses. For example, the web address gkg.net represents the company GKG. When you type GKG.NET in a web browser or send e-mail to someone at GKG.NET, the Domain Name System (DNS) translates gkg.net into the IP numbers used by the Internet and connects you to GKG.

Think of it as a networked extension of the standard filename concept: not only can you point to a file in a directory, but that file and that directory can exist on any machine on the network, can be served via any of several different methods, and might not even be something as simple as a file: URLs can also point to queries, documents stored deep within databases, the results of a finger or archie command, or a myriad of other items.

Back to top What domain extensions are GKG accredited to register?

GKG is accredited to register top-level domains (TLD's) such as .com, .net, .org, .info, .name, .biz, .cc, .tv and .us TLD's. More TLD's may be supported in the future.

Back to top What about the newly approved top level domains?

GKG is accredited to register the top-level domains .com, .net, .org, .info, .name, .biz, .cc, .tv and .us TLD's. However, ICANN recently approved several new top-level TLD's. GKG is seeking accreditation for as many of these suffixes as we believe is prudent and will announce when we become accredited for each new TLD.

Back to topWhy register a domain with GKG?

In addition to our commitment to provide you with the highest quality product at the lowest possible price, we pride ourselves on providing the best customer service in our industry. We believe that our customers deserve prompt, friendly, and courteous service when they contact any representative of GKG.

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Registration
Does GKG offer a price break for multiple-year registration of a domain?

Yes we do offer bulk pricing if you register multiple domains at one time. Please see the bulk pricing page for more details. Also, please see our hosting prices page for current web hosting pricing details.

Back to top How many characters can my domain name contain?

The domain name that you choose can now be up to 63 characters long before you add the http://www. pre-fix or the TLD (.com, .net, .org, .info, .name, .biz, .cc, .tv, .us).

Back to top How do I create a GKG username?

You can create a GKG account name in 2 ways. First, you can create a GKG account name during the domain registration process. Second, you can visit our Account and Domain Management and click on Create a GKG Username. Remember that your GKG username and password are case and space sensitive.

Back to top How many domains can I register at once through the online registration tool?

Up to 500 domains can be registered at once online if using the same GKG account name, DNS and payment information.

Back to top I forgot my account name, how do I retrieve it?

To retrieve a account name associated with your domain, go to Account and Domain Management and click on Forgot your Username or Password. From this page you can retrieve your GKG Account name and reset your password, using one of 3 ways (If you know your account name, or an email address associated with your account name or if you know the domain name).

Back to top I do not have a credit card. Can I pay by check, money order, or PayPal?

In order to pay for a domain using a check or money order, send your check/money order along with the domain names you wish to register/renew (clearly typed out), your GKG Account name, and any additional services you are wanting to order. You will need to include an additional $15.00 check handling fee. Mail this with your payment to:

GKG
Attn: Domain registration
PO BOX 1450
Bryan, TX 77806
USA

To pay via PayPal, you can simply send your payments to paypal@gkg.net.

It's a good idea to follow up your payment with an email to either support@gkg.net or billing@gkg.net to make sure that the payment and any documentation has arrived.

Back to top What is the maximum number of years I can register my domain?

The registry allows each domain to be registered up to 10 years at any given time.

Back to top What is the GKG account name used for?

This is a quick and easy way for you to be able to complete the registration form without typing your contact information multiple times. A GKG account name will be associated with all of your contact information. If you will be registering more domains in the future, you will be able to use your account name again and again. Your password is chosen at the same time as your GKG account name; these two pieces of information used together identify you as a contact for all of your domains and allow you to manage your account. GKG recommends that you use your email address as your account name in order to be able to remember it easily.

Back to top Which characters am I able to use to make up my domain name?

Although the number of characters to register the domain name has been increased, no characters have been added for domain name use. Valid domain name characters include letters, numbers and hyphens.

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Parking/Hosting
I am required to provide DNS information during the domain registration process. What is the DNS information used for?

Every registrant provides DNS information for each domain registered. This information refers to the server that will answer for your domain. GKG provides you with four options to designate a DNS entry:

  1. Host with GKG - this option allows you to take advantage of one of GKG's hosting packages.
  2. Basic Parking - this option allows you to park your domains with GKG at no charge (if chosen during initial domain registration)! You also will receive a
    • 1 Coming Soon page -or-
    • 1 URL Forwarding option (cloaking available)
    • 5 Email aliases
  3. Deluxe Parking - this option allows you to park your domain with GKG. You will also receive a
    • 100 URL Forwarding (cloaking available)
    • 1 POP3 email account with 10MB Quota
    • 100 Email Aliases
    • Webmail also available (additional $9.99/year)
  4. Host with another provider - this option requires that you have the primary and secondary DNS of your provider and carries no charge from GKG. You will need to contact the company that will host your web site to get this information. You will be required to enter the host names instead of the IP numbers.
  5. Please see our pricing page for current pricing details. Back to top How do I register my own DNS?

    To register your own DNS, go to our Register/Modify a DNS section. Select Register DNS and fill in the form and press submit to provide GKG with the needed information. You MUST meet the following criteria for your form to be processed:

    1. The parent domain must be registered with GKG (ex: if you want to register DNS.FOO.COM, FOO.COM must first be registered with GKG.NET).
    2. Your IP number must be static (excludes servers with cable modem with DHCP assigned IP numbers).
    3. Request must come from current Registrant or current Administrative/Technical contact.

There is no charge for this service. Back to top How do I modify my host name's IP#?

To modify your DNS, go to our Register/Modify a DNS section. Select Modify DNS and fill in the form and press submit to provide GKG with the needed information. You MUST meet the following criteria for your form to be processed:
  1. The parent domain must be registered with GKG (ex: if you want to register DNS.FOO.COM, FOO.COM must first be registered with GKG.NET).
  2. Your IP number must be static (excludes servers with cable modem with DHCP assigned IP numbers).
  3. Request must come from current Registrant or current Administrative/Technical contact.
There is no charge for this service. Back to topWhat is domain parking?

By selecting to park a domain with GKG, we will automatically provide DNS entries for your domain (this means GKG will answer for the domain name). GKG provides two parking packages during the registration process:
1) Deluxe Parking allows you to register a domain and the ability to administer some additional services such as:

  • 100 URL Forwardings (cloaking available)
  • 1 POP3 email account with 10MB Quota
  • 100 email aliases
  • Webmail also available (additional $9.99/year)

Please see our pricing page for current pricing details.

There is no training required. The administrative modules are so simple, it's just point, type and click.

2) Basic Parking includes:
  • 1 Coming Soon page -or-
  • 1 URL Forwarding option (cloaking available)
  • 5 Email aliases
Back to top What is Hosting?

Hosting is a service in which a website is stored on a server that is specially designed for websites. While some Internet novices cut corners by providing in-house web hosting, serious e-Business companies recognize the importance of a dedicated web hosting service. GKG.NET, INC's hosting services include data backups, 24 hour monitoring, POP3 email accounts and expert technical support.

Back to top What if I haven't chosen a hosting service for my site?

If you have not chosen a company to host your site, GKG is able to help! Visit the Hosting section on our web site for more information on our wide variety of hosting packages.

Back to top What are GKG's hosting prices?

We have packages that will fit any set of requirements. For more details, visit the Hosting section on our web site. We often run hosting specials, so check out our pricing page for current pricing details.

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Post-Registration
Can I add years to my domain before it is due for renewal?

Yes, log into our Renewal section using your GKG account name and password currently associated with the domain. For a current list of prices that includes domain renewals, please go to our Pricing Page.

Back to top How can I find out who has registered a particular name?

Perform a WHOIS search and you should be able to obtain contact information for almost any domain.

Back to top How long until my domain is considered registered?

Your domain is considered registered as soon as you have completed the online registration process. Due to the update schedule of the registry and the root servers, it may take up to 48 hours for your domain to be listed in the DNS tables. However, you may log into our system to make Account and Domain Management changes immediately.

Back to top How soon after the registration process can I use my domain?

If you are hosting your own web site, then you may use it immediately. If you are hosting with us on one of our cPanel hosting plans, you will be able to use it immediately. If you you are hosting on one of our Plesk plans, then you can start using it as soon as your account is setup. However, remember that it may take up to 48 hours for the root servers to update. If you are having difficulty viewing the web site after the 48 hours, you should contact the host provider.

Back to top Is it possible for another company to register my domain name after I have registered it?

If you have registered a domain with an accredited ICANN registrar such as GKG and receive an electronic confirmation, your domain cannot be used by anyone else. The only time that another entity can register your domain name is if the name is not renewed before the expiration date. Name availability is verified by accredited registrars such as GKG through the SRS (Shared Registration System). This system prevents a domain name that is successfully registered through GKG from being registered through another domain name registrar.

Back to top Is my domain contact information available to the public?

The rules and regulations for domain registration are set by ICANN (Internet Corporation for Assigned Names and Numbers). Your contact information will be available to those that do a WHOIS search. However, GKG does have a service available called Private Registration, which will allow you to keep your contact information private from spammers, scammers and telemarketers.

Back to top What if I misspell my domain name?

Domain name registrations are non-refundable. However, if you have misspelled your domain name and you notice the mistake within the first 48 hours, the mistake is only within 1 to 2 characters, and the correct spelling of your desired domain name is available, we can fix it for you. Please do NOT register the correct spelling! Please contact us at support@gkg.net and let us know the incorrectly spelled domain name, the correct spelling, and we will attempt to fix it for you. Please remember that if more than 48 hours has past, that we may not be able to assist you. This is ICANN and registry policy and we have zero control over this.

Back to topWhat happens after my domain's registration term expires?

You will always be given the chance to renew your domain registration before anyone else has the opportunity to register it. However, GKG will follow the following steps very closely:

  1. 60 days prior to the domain expiration date, you will receive an email with renewal instructions.
  2. 30 days prior to the domain expiration date, you will receive another email.
  3. 15 days prior to the domain expiration date, a third email is sent.
  4. Finally, on the day of expiration, you will receive one more email.
It's very important that you keep a valid email address on file with GKG at all times*, so that you don't miss any important emails that we send out. We will not attempt to contact you in any other way, other than email.

If you fail to renew the domain, it will be placed on registrar lock/hold, meaning that it will be removed from the root DNS servers, and will be unavailable. GKG will *try* to keep the domain in this state for between 1 and 15 days. There are no guarantees on this timeframe, and GKG has the right to delete a domain name at any time after the expiration date.

After a domain name is deleted, it enters what is known as Redempion Period. Customers may take advantage of GKG's domain restore service to restore deleted domains to active status for up to 30 days after deletion. To request this service, please follow the instructions found on the Domain Restore page.

* As per our Domain Registration Agreement, domain contacts are responsible for maintaining current contact information. Back to topWhen will my information appear in the whois database?

Your information should appear in the whois database within 24 hours of the domain's creation date and time. GKG does not guarantee the accuracy of whois database information.

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Restore
Can GKG restore any tld?

Yes, GKG can restore all of the TLD's we currently support.

Back to top Can I make domain changes as part of my restore request?

No, the domain will be restored to the EXACT state it was in before it was deleted. You are free to make changes after the domain is restored. You must however, keep the domain registered at GKG.NET for a period of at least 6 months.

Back to top How much does the restore service cost?

The restore service currently costs $80.00 (U.S. Dollars) per domain to be restored payable by cashier's checks, money orders or credit card. Note, that many of our compeiters charge much more than we do for restoring a domain name. Some as high as $280 per domain.

Back to top How do I request that a domain be restored?

To request that a domain be restored, you must go to the Domain Restore page. The restore process can take several days, so please allow for this time as part of the redemption period remaining. (IE: don't wait till day 30 to submit your restore request).

Back to top How long after a domain is deleted can I restore my domain?

The restore service only extends to domains that have been deleted in the last 30 days; however, GKG may take up to 2 days to process restore requests.

Back to top What is the restore service?

The restore service allows customers to restore deleted domains to active status.

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Multi-Lingual Domain Registration
How do I use an IDN?

To use an IDN to navigate to a Web site, the user types the IDN in the browser's address bar or clicks an active link. Most modern browsers will already recognize the IDN as a DNS query. The IDN is resolved and the desired Web site appears in the browser.

Back to top How will non-English domain names appear on my Web browser?

All non-English domain names registered during the testbed period will become second level domain names within .com and .net. For example, a Chinese domain name may appear as .com.

Back to top How will GKG handle trademark issues with regard to international domain names?

All trademark issues will be handled in the same manner as English domain names, that is through the UDRP.

Back to top How will internationalized domain names be processed?

GKG uses registry-standard name prep conversion and encoding algorithm to convert native language characters into ASCII compliant codes.

Back to top What languages are supported?

Since availability of languages is dependent upon Unicode, it would be best to answer this question in Unicode terms from the Unicode site. Many scripts (especially Latin) are used for a very large number of languages. The easiest answer is that Unicode covers all the languages that can be written in the following scripts: Latin; Greek; Cyrillic; Armenian; Hebrew; Arabic; Syriac; Thaana; Devanagari; Bengali; Gurmukhi; Oriya; Tamil; Telegu; Kannada; Malayalam; Sinhala; Thai; Lao; Tibetan; Myanmar; Georgian; Hangul; Ethiopic; Cherokee; Canadian-Aboriginal Syllabics; Ogham; Runic; Khmer; Mongolian; Han (Japanese, Chinese, Korean ideographs); Hiragana; Katakana; Bopomofo and Yi.

Back to top What are internationalized domain names?

Internationalized domain names are domain names represented by native language characters. The native language domain name will be followed by .com or .net for example: .com).

Back to top What is an internationalized domain name registration?

Registrants will be able to register second-level domain names in available characters.

Back to top What is the maximum number of characters allowed for an internationalized domain name?

The encoded form of the internationalized domain name (including any TLD), may contain up to 67 characters. The characters can be letters, numbers, and/or hyphens. Hyphens may not begin or end a domain name. The internationalized domain name transformation software will reject the name if the encoded conversion exceeds the limit.

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How will internationalized domain names appear in the Zone file, as the actual name in the native character set, or as the ASCII transformation?

When in the Zone file, internationalized domain names will appear as the encoded ASCII character string. For example, the RACE encoding of domain.com will be stored as bq--gde6djht.mltbd.com.

Back to top How will the internationalized domain name appear in WHOIS?

In WHOIS, the internationalized domain name will appear in RACE format, such as: bq--gde6djht.com

As the protocol evolves, the beginning of the string (bq--) could change.

Back to top How can someone find out if a domain name has been registered in multiple languages?

Domain names are unique registrations for each language. Therefore, a user must request registration information by initiating a WHOIS query for the domain name, in each language (native character set).

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