|
bronze |
silver |
gold |
platinum |
Service
Level Agreement
(per month) |
FREE |
$150 |
$250 |
$549 |
| Support |
.5
hour included |
1
hour included |
1.5
hours included |
5 hours
included |
Advanced
Support
|
$125/hour |
$109/hour |
$89/hour |
$89/hour |
Remote
Reboot Equipment
(optional) |
$50
setup and
$5 per month |
FREE |
FREE |
FREE |
| Manual
Hard Boots |
- during business hours FREE
- after business hours $25/hard boot |
N/A ** |
N/A ** |
N/A ** |
| DNS
Service/ Zone Hosting |
$25 setup |
FREE |
FREE |
FREE |
| Secondary
DNS Service |
$25/year/domain |
FREE |
FREE |
FREE |
| Emergency
Call Response |
2 Business hours |
2 hours |
1
hour |
1
hour |
| Professional
Server Administration |
$250/Month |
$250/Month |
$250/Month |
$250/Month |
|
|
|
|
|
Note:
Optional services have additional fees that are not included
in these prices.
*
Each support incident will have a 15 minute minimum.
** N/A because these packages include remote reboot equipment.
|
